Enable AI powered interactions

Build bots for seamless conversations. Not just interactions. Understand your customers by leveraging the power of human-like AI conversations. Provide information relevant to customers. Make bots efficient, reliable, instantaneous and with receptive conversational interfaces. Aim to enrich and streamline CX.

  • Reduced Contact Centre Tickets
  • Minimized Support Costs
  • Effective Extension to Level 1 Support
  • Empowered digital interactions

Trusted by

Make your bot intelligent with KnowMax

AI-Backed
Intelligence

Our AI-powered framework will structure your knowledge base, enabling your bot to deliver contextual answers.

MultiLingual
Capabilities

A bot powered by Knowmax can be adaptive to customer’s speech, phrases that eliminates the language barriers.

NLP
Ready

NLP curated content empowers your bot to understand and capture user sentiments while delivering accurate responses.

Effortless
Communication

Assist your support teams to handle queries quickly by making simplified interactions and enabling seamless communication.

Canned
Responses

Our built-in components like decision trees with the features such as quick findability, predictive search helps your bot deliver quick answers.

L1
Support

With an intelligent bot as your customer’s first point-of-contact, ensure convenience in communication for CX teams.

Integrations Across

Next in queue

3rd Party
Applications

Custom CRM

Chatbots

OMS Platform

How is ai-chatbot helping in customer service?

Artificial Intelligence has clearly opened doors for enterprises to automate processes & increase real-time interactions through virtual assistants . AI chatbot as the perfect specimen of self-service is paving a tech-driven way for businesses to digitally handle customers’ queries. Being a powerful digital tool, AI chatbot is helpful for customers who want faster responses to their questions & for agents to provide instant solution. Enabling virtual assistants reduce extra support costs.

Numbers that make us proud

20+

Countries

500 Million+

End Consumers Served

4 Billion+

Transactions Processed

What Our Customers Say

Our expertise in industry driven framework

Case studies

Knowledge Hub

Blog

Turn conversations into conversions with knowmax

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