Picture Guides for turning your agents into CX Experts

Visual assistance enable effective resolution delivery. Make agents feel delighted while navigating through solutions. Help support professionals to be smart in delivering satisfactory results when they interact with customers. Foster digital experience in customer service through pictorial guidance.

  • Easy Navigation
  • Multidevice coverage
  • Seamless Intergration
  • Cloud based tool

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Seamless navigation using Visual Guides

Interactive device
simulators

Keep users engaged through interactive pictures for providing accurate answers.

Ease of
access

Make findability easy & provide right information to customers enabling faster resolutions.

Guides for
device simulation

Step-by-step visual guides for advanced device configuration and troubleshooting.

17000+ connected
device repository

Supports multiple devices including Smartphones, Routers, Smart TVs, Wearables.

Seamless
Integration

Integrate with your existing CRM & backend solutions for intelligent troubleshooting.

Customization

Available through on-cloud, on-premise, delivery models with multi language options.

Integrations Across

Next in queue

3rd Party
Applications

Custom CRM

Chatbots

OMS Platform

How can knowledge management components help enhance customer experience?

Customer experience is the prime factor for driving growth in industries and knowledge management is assisting enterprises to attain those flourishing opportunities. Knowledge management components enable sure-shot guidance to businesses in customer experience initiatives. With the uncluttered, engaging and innovative interfaces, knowledge management components such as visual guides demonstrate information to customers through pictorial representation. Support agents can use picture guides to get winning results in every interaction with customers.

Numbers that make us proud

20+

Countries

500 Million+

End Consumers Served

4 Billion+

Transactions Processed

What Our Customers Say

Our expertise in industry driven framework

Case studies

Knowledge Hub

Blog

Understand how visual guides will enhance your CX

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